4.3 Cancel an invoice

This function should not be used for last minute or on the day cancellations. If an Applicant/Stallholder cancels on the day or simply does not show up, they should be recorded as a last minute cancellation or no show for your future records. 

Log in to Stall Manager. Go to Payments page. Make the relevant selections from the drop-down menus in the fields in the Red Bar across the screen to select the desired Market/Event, Season (if relevant) and trading date.

Locate the Applicant/Stallholder you want to cancel invoice for. Use the command/control F function for a quicker search.

In the Payments column you will see a Cancel Request button to the right of the payment status. Select Cancel Request button. The page will refresh and the invoice is now cancelled.

GOOD TO KNOW: The Applicant/Stallholder can no longer make any payment with the payment link in the now-cancelled invoice.